As a single practitioner with moderate volume, I have been with CIPM from the very beginning. I have never had a single service problem. Any change I need to make is implemented by the next delivery. The ease and flexibility of ordering is one of the best options because as our procedural needs change, so does the need for our trays. Their quality is always consistent and top-notch - no cheap drapes or supplies, and organized as requested every time!
We have been a customer of CIPM for over ten years and have enjoyed working with them over the life of our medical practice as it has grown. We have referred multiple people to them for their supply needs - a simple testament to the quality of their products and customer service. Their customer service is very responsive, professional, helpful, and willing to work with us if we have any questions or issues. Their flexibility, commitment, and high-quality product are second to none. We highly recommend CIPM!
Our clinic has been working with CIPM for a few years now. Bob was so helpful in helping us customize multiple trays for different procedures that we perform in our office. It has streamlined our ordering and our procedure set ups. It is also very cost effective! The team is very easy to work with and they are extremely responsive to any needs we have. Shipments have always been timely, too. CIPM is one of favorite vendors for all of these reasons.
For our surgery center, CIPM’s custom trays provide us with a greater degree of flexibility. There are no long term contracts or restrictive minimum orders. We can redesign the contents of the tray when our needs change and the price of each tray is cheaper than we can pull each individual component off our center’s shelves. They also represent a tremendous labor savings for our staff. CIPM products are a real win- win opportunity for our center.
Florida Pain Institute has been using CIPM since 2010, and we could not be more pleased with their service. CIPM is a wonderful company to work with; their customer service surpasses those of most companies. Anytime we have had any questions or concerns, they have been answered promptly, truthfully and with willingness to make any changes to accommodate our every need and make us truly feel like we are getting the best service. They have always been a phone call, email or text away and we have always had our needs taken care of swiftly and diligently. Their name says it all, Custom Interventional Pain Management, the ability to create something that fits your every need, being able to change, add, or remove any equipment from your personally created items at any time with haste and ease is truly marvelous. It has been a time and money saver for Florida Pain Institute and CIPM has made it the best experience possible, making us feel like a part of the family and we look forward to working with them for many years to come.